Shipping and Purchase Information

*PLEASE DO NOT EMAIL ME REGARDING ANY ITEMS FOUND AT VARIOUS RETAILERS! I am not able to assist with finding anything/getting replacements or other issues, nor am I customer service or a direct line to the retailer itself. Please direct all your inquiries to the retailer's customer service channels. Thank you!*

APPAREL AND HOME ITEMS: 

All items are produced and shipped via a third party vendor. Therefore there are NO returns/exchanges, adjustments to orders, combining orders, expediting any orders or special requests whatsoever, including gift notes. Please refer to the size chart in the description for the shirts. Sizing is standard unisex.

Please allow up to 7 business days (not including weekends or holidays) to receive tracking information for your order. Be aware that items may ship separately due to the third party fulfillment and please do NOT reach out about the status of your order prior to 10 business days.  Items are typically sent via USPS, DHL or UPS, please allow up to 48 hours for tracking information to update once you receive the number. You must provide and double check a correct and secure address for shipments as I am not responsible for items lost in transit, nor any items marked delivered but not received.

In the rare case that you receive an incorrect or damaged item, you must email (absolutely NO DMs whatsoever) a photo along with your order confirmation to theebouffants@gmail.com to initiate the replacement process. 

The only items available for purchase via the website are shown on the website, please do not search for or inquire about products seen at various retailers.

 All image rights are retained by Kendra Dandy. Purchasing an item is for personal, non commercial use only, no reproductions, infringement, edits, resales, or derivatives allowed. © Kendra Dandy, Bouffants and Broken Hearts ® 

 

PRINT SHOP INFORMATION:

ART PRINTS: are produced and shipped via Society6, https://society6.com/theebouffants

All sizes/varieties of items available are shown on the page and there is no possibility to adjust any sizes or any other edits. Please reach out to Society6 customer service if you have any issues with your order as I have no information about your order and am unable to assist.

LIMITED EDITION GICLEE PRINTS: are high quality reproductions of select original artworks fulfilled by a global shipping partner and are made to order. All sales are final. In the extremely rare case a print is damaged upon arrival you must send a photo (absolutely no DMs whatsoever) via email to theebouffants@gmail.com showing the damage to initiate the replacement process. 

Orders are dispatched within 3-5 days working days. Thereafter, they should arrive within 1 to 4 days to the UK/Europe, in 2 to 5 days to North America and 5 to 7 days for Australia/New Zealand. Other destinations may vary - please allow up to 2 weeks for delivery. Once your order is shipped, you will receive a tracking number via email.