Shipping and Purchase Information

For all handpainted/original art pieces or any special sale items listed (unless otherwise specified), U.S shipping will be handled via USPS and International Shipping via USPS.  Customer is responsible for any and all fees, taxes, duties, customs etc for shipping to their country.

Items are shipped within 5 business days of purchase and tracking is provided. I am not responsible for any lost/delayed packages in transit or anything shown as 'delivered', please contact the carrier to work out a solution for any lost items. Be sure the correct billing and shipping information is entered at checkout to prevent any issues with delivery.  Ensure that you provide the address of a secure location for packages to be shipped to as refunds cannot be provided for stolen items. 

Apparel/accessories, prints and small gift items are fulfilled by third party vendors and may arrive in separate shipments. These items are generally produced in 3 business days plus shipping time. 

Please allow up to 10 business days before reaching out about the status of your order and allow 24-48 hours for tracking numbers to show movement. Business days do not include weekends or holidays. Most vendor fulfilled items should be received in one week in the US, however, allowing 10 business days is a reasonable amount of time to ensure arrival. Allow extra shipping time for destinations outside of the US. These items can take up to 20 business days to arrive depending on how far your country is from the United States as well as any shipping/customs delays. Keep this in mind!

There are no refunds or order cancellations and everything is final sale. If there are any major issues, please email theebouffants@gmail.com to work out a solution.

Discount codes are only active during the time specified and no price adjustments will be made on orders placed before the code becomes active. The best way to stay informed on discounts is to follow my instagram @theebouffants

Damages: Unfortunately I am unable to control how carriers load/handle packages and damages may occur on occasion. Should an item arrive damaged, please email theebouffants@gmail.com within 3 days of receiving your order with photos and a description of the issue to work out a replacement. All inquiries will be replied to within 3 business days.

 All rights are retained by Kendra Dandy. Purchasing an item is for personal, non commercial use only, no reproductions, infringement, edits, or derivatives allowed.

Policies subject to change at any time without notice.